Ahmad Khamash

Senior IT Operations Engineer at APG eCommerce Solutions

Ahmad Khamash has a solid work experience in the IT field. Ahmad started their career in 2020 as a Network Support Engineer at Estarta Solutions, where they provided support for Cisco devices in the security field. Their responsibilities included handling customer complaints, troubleshooting technical issues, and ensuring customer satisfaction with Cisco products and services.

In 2021, Ahmad joined APG eCommerce Solutions as an IT Operations Engineer. Ahmad initially held the role of IT Operations Engineer, where they contributed to network devices configuration and handled customer inquiries. Later on, they were promoted to the position of Senior IT Operations Engineer.

Overall, Ahmad Khamash has demonstrated their expertise in IT operations and customer support throughout their work experience.

Ahmad Khamash obtained a Bachelor's degree in business information technology from the University of Jordan, which they attended from 2015 to 2019. In addition to their degree, Ahmad has also obtained certifications including Microsoft Certified: Azure Fundamentals from Microsoft in September 2022, and CCNA from Cisco in September 2020.

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Timeline

  • Senior IT Operations Engineer

    February, 2023 - present

  • IT Operations Engineer

    April, 2021