Hjalmer Duenow

Enterprise Technical Lead at APi Group

Hjalmer Duenow is an experienced technical professional with a robust background in IT support and engineering, currently serving as an Enterprise Technical Lead at APi Group since November 2012. Prior to this role, Hjalmer worked as a Technical Support Analyst at Thomson Reuters, providing exceptional service and second-level support for hardware and software. Hjalmer's career includes positions as a Consultant at Tech•pro, where tier II support was delivered, and as a System Engineer at WAM!NET, where responsibilities included deploying Exchange 2000. Earlier experience at C.H. Robinson involved help desk and technical support for Microsoft Office and Windows environments. Hjalmer holds an Associate of Applied Science degree in Multimedia and Computer Graphics from Minnesota School of Business and has pursued studies at both the University of Florida and Minnesota State University, Mankato.

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APi Group

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APi Group is a market-leading business services provider of safety, specialty, and industrial services in over 200 locations worldwide. APi Group provides statutorily mandated services to a strong base of long-standing customers across industries, primarily in North America. We have a winning leadership culture driven by entrepreneurial business leaders to deliver innovative solutions for our customers. Since 1926, APi Group has grown by acquisition to become the successful multi-billion-dollar company it is today. The secret? Our companies maintain their established and well-earned identity, reputation, brand, customer relationships, and culture. We employ a segmented operating model designed to improve speed and responsiveness to our customers across our businesses, empower local leadership to drive performance and execute key decisions, and foster cross-functional sharing of best practices. This structure promotes a business-owner mindset among our individual leaders and combines the personal attention of a small-to-medium sized company with the strength and support of an industry leader.


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10,000+

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