Shyla R.

Shyla R. is a seasoned professional in the healthcare and customer service sectors, currently serving as a Benefits Adjuster III/Customer Service at American Public Life Insurance since October 2016, where responsibilities include assessing complex benefit claims and ensuring accuracy in medical billing. In addition, Shyla is the founder of Blended Blessings, a wellness-focused business that creates natural juices aimed at promoting a healthy lifestyle. As a Volunteer Crisis Counselor, Shyla extends compassionate support to individuals facing emotional challenges, while also serving as the founder of RWCO, which aims to improve insurance and employee benefit services. Shyla's prior experience includes roles as a Patient Access Specialist at St. Dominic Hospital and an Appointment Scheduler at Medical Practice Solutions. Educational qualifications consist of a Bachelor's degree in Healthcare Administration/Public Health from Jackson State University, an Associate's degree in General Studies/Billing and Coding from Hinds Community College, and ongoing certification in Crisis Counseling.