APL is the go-to provider of supplemental employee benefits designed to fill the gaps left by out-of-pocket medical expenses. Their purpose is to expand the benefits horizons through collaborative broker partnerships, a nimble product portfolio, and stellar personal service.

Employee Benefits

Health Care

Health Insurance

Insurance

American Public Life Insurance (APL)

American Public Life Insurance (APL)'s headquarters in Flowood, MS, United States

Amy Roush

Cynthia D.

Brenda Hernandez

Elizabeth Peterson

Katrina Funchess

Sharon Starnes

Shyla R.

'Becky van Hoosen'

Carrie Jefferson

Lauren Stephens

Jeff Howell

Jennifer McIntyre

Alyssa Wilson

Joshua Acosta

Surya Kurcharlapati

Justin Santos

Joshua Bailey

Bruce Cox

Bobby Silva

Diona Manwell

Ryan Campbell

Krista Thompson

Deborah Pierce

The Software Engineering Team at American Public Life Insurance (APL) develops and maintains robust software solutions to support the company's supplemental employee benefits offerings. They collaborate closely with other departments to design, implement, and optimize applications that improve operational efficiency and enhance customer experience. The team ensures that APL’s digital infrastructure is secure, scalable, and aligned with business objectives.

Software Engineering Team

This department oversees sales operations across various regions, focusing on strategy, performance, and team leadership.

Sales Management

The Customer Service and Support team at American Public Life Insurance (APL) is dedicated to assisting policyholders by addressing their inquiries, resolving issues, and ensuring a seamless experience with supplemental employee benefits. They handle claims adjustments, provide expert guidance on benefits, and maintain a high level of personal service to meet and exceed customer expectations.

Customer Service and Support

This department is responsible for assessing risks and determining the terms and conditions of insurance coverage.

Underwriting Department

The Information Technology team at American Public Life Insurance (APL) is responsible for developing and maintaining the company's IT infrastructure, ensuring robust and secure systems that support business operations. This includes managing application development, implementing tech solutions to enhance service delivery, and overseeing data security protocols to protect sensitive customer information.

Information Technology

This department oversees customer support processes and special projects to enhance service delivery and satisfaction.

Customer Service Operations

American Public Life Insurance (APL)

Org chart

Teams

Software Engineering Team

Sales Management

Customer Service and Support

Underwriting Department

Information Technology

Customer Service Operations

Offices

American Public Life Insurance (APL)

Org chart

Teams

Software Engineering Team

Sales Management

Customer Service and Support

Underwriting Department

Information Technology

Customer Service Operations

Offices

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