Alan Smiley

Alan Smiley has extensive experience in technical services and customer support, currently serving as a Technical Services Support Engineer, Service Centre Coordinator, and Customer Support Centre Administrator at Apleona Ireland since July 2019. Prior to this role, Alan worked at Qualcom Systems Ltd from December 1995 to August 2018, where responsibilities included managing customer issues as a Service Desk Administrator, coordinating logistics for hardware and software procurement, overseeing spare parts management, and providing on-site support as a Field Service Engineer.