Irene Kanyi

Irene Kanyi is an experienced professional in customer service and communication, currently serving as an Escalation Associate at Apollo Agriculture since November 2021, where responsibilities include generating reports from farmer feedback and handling inbound calls. Prior experience includes a role as Communication Assistant at International Christian Ministries, focusing on editing communication materials and customer outreach. Irene also worked as a Customer Service Representative at Dafabet Betting Company, maintaining customer accounts and resolving inquiries, and held internships at Zetech University and the Communications Authority of Kenya, where skills in customer service, communication, and consumer affairs were developed. Irene Kanyi holds a Diploma in Mass Communication/Media Studies from Egerton University and Zetech University College.