Carolina Bordones

Carolina Bordones is an experienced professional in revenue assurance and commission management, currently serving as the Commissions Manager for the Revenue Assurance Team at AppDirect since May 2022. In this role, Carolina designed and implemented the Mobility Proactive Dispute Process, managing operational aspects such as inquiry handling and partner payments, while ensuring timely payment accuracy for partners. Prior experience at T-Mobile included roles as a Sr. Commissions Analyst and Business Analyst, where Carolina addressed compensation inquiries and researched dealer disputes. Earlier career milestones include serving as a Finance Coordinator and Sales Administrative Assistant at MetroPCS, focusing on invoice processing and executive-level support. Carolina holds an MBA in Global Management from Nova Southeastern University and a Bachelor of Business Administration in Finance from Florida International University.