Samuel Enright

Samuel Enright has extensive experience in technical solutions and customer support, currently serving as a Technical Solutions Manager at AppDirect since August 2022, where responsibilities involve driving small to medium business objectives and project delivery within the AppDirect Marketplace. Previously, Samuel held similar roles at AppHelp by AppDirect from June 2017 to August 2022, and worked as an Implementation and Support Specialist at AppDirect, contributing to customer satisfaction and engagement with the Marketplace platform. Prior experience includes a tenure at Peer Commendations, where impactful feedback emphasized resource engagement, as well as a significant role as Incident Management Team Lead at TELUS Business Solutions, overseeing support for mobility services and incident management. Additional responsibilities involved enhancing call quality metrics as a Quality Assurance Analyst and providing premium technical support as an Enterprise Service Desk Technical Support level IV. Early career experience involved bartending at The Mercury Lounge, complemented by education at Rockland District High School from 1995 to 1998.