Robin Spofford has a diverse work experience in various industries. They started their career in 2016 as an Associate Athletic Director Office Assistant at Colby College. In 2017, they worked as an Athletic Facilities Weekend/Evening Supervisor at the Massachusetts Institute of Technology.
In 2018, Robin joined YogaWorks, Inc. where they held multiple roles including Front Desk Greeter, Customer Service Manager, and Studio Manager for the Cambridge and Newton locations.
In 2019, Robin transitioned to Drift and worked as a Customer Advocate and later as an Onboarding Specialist in Customer Success.
Their most recent role was at SportsRecruits, where they started in 2020 as a Customer Success Specialist. They then progressed to a Senior Customer Success Specialist and currently hold the position of Associate Customer Success Manager.
Robin Spofford attended Colby College from 2013 to 2017, where they earned a Bachelor of Arts (BA) degree in Education Studies: Human Development and Managerial Economics. In terms of additional certifications, Robin obtained the Conversational Marketing Certified from Drift in October 2019, the Conversational Sales Certified from Drift in February 2020, and the Playbook Basics Certification from Drift in March 2020.
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