Alyssa R. serves as a Customer Success Manager at AppFolio, having previously held the same position at HG Insights, where management of a portfolio of 30 accounts was integral to ensuring customer success, product adoption, and revenue growth. With extensive experience at Invoca, Alyssa R. advanced from a Customer Support Representative to managerial roles, significantly improving operational efficiency and fostering cross-functional partnerships. Additional roles include freelance writing for Edhat Online Magazine and various positions at Yardi and Starbucks. Alyssa R.'s educational background encompasses a Master's degree in Organizational Leadership from Arizona State University, a Bachelor's degree in African-American Studies from UC Santa Barbara, a business analytics Nanodegree from Udacity, and an Associate degree from Hartnell College.
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