Alexandra Kondrateva

Alexandra Kondrateva has a wealth of experience in customer support and technical support roles. Alexandra is currently a Senior Tech Support Specialist at AppFollow, a position they have held since 2022. Previously, they were a Customer Support Manager and an Inzenier Tehnicheskoi Podderzhki at OOO Autospert from 2019 to 2022. From 2017 to 2019, they were a Tier 2 Technical Support Specialist and a Technical Support Specialist at Wrike. From 2014 to 2017, they were a Software System Engineer and a Technical Support Engineering at Veeam Software. Finally, from 2011 to 2014, they were a Konsul'tant-prodavets at Megafon Riteyl.

Alexandra Kondrateva obtained a Diploma of Specialist in Information Systems from Peter the Great St.Petersburg Polytechnic University from 2009 to 2013. Alexandra also holds a VMCE9 certification from Veeam Software, which they obtained in August 2016.