Aki Nakadai is an experienced customer service and beauty industry professional currently serving as a Customer Service Specialist at Apple since August 2021, focusing on technical problem-solving and customer relationship management. Aki has an extensive background in cosmetics, having worked as a Makeup Consultant for Anastasia Beverly Hills since May 2016, and held various roles in training and consulting for prominent brands such as Biossance, TATCHA, Sunday Riley, and DRY-BAR. Aki's expertise includes staff training, merchandising, and event planning, complemented by foundational experience as a Senior Skin Care Advisor at SEPHORA. Aki holds a degree in Musical Theater from The City College of New York and has pursued various performing arts trainings. Aki's educational background also includes an elementary degree in Japanese Language and Literature from the Japanese weekend school of New York.
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