Donna Price possesses extensive experience in customer service management, having held various leadership roles at reputable companies. At Amazon.com, Donna served as a Customer Service Manager from May 2010 to June 2015, where responsibilities included managing a team of Customer Service Associates, process improvement, and leadership development. Prior to this, Donna worked at Apple from April 2018 to April 2021, occupying multiple managerial roles, including Mentoring/Flex Training Team Manager and Administrative Support Team Manager. Donna's career in customer service began at ClientLogic as a Customer Service Specialist for Bell Atlantic Telephone Company from May 1997 to October 2002, with further development at Amazon as a Customer Service Associate and Team Lead. Academic qualifications include a Business Administration and Management degree from the University of Phoenix and an Associate of Arts degree in Medical/Clinical Assistance from Huntington Junior College.
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