Fadi ElTal is a seasoned professional in customer support leadership with extensive experience in strategy, operational management, and product insights. They currently serve as a Sr. Manager at AppleCare Engineering, enhancing customer experiences since 2020. Previously, Fadi held roles such as Head of Customer Support at Noon Home and Sr. Program Manager at Lyve, along with leadership positions at Dolby Laboratories and program management roles at Apple. Fadi founded Nebo Consulting after gaining foundational experience as a Junior Account Executive Intern at Hill+Knowlton Strategies. They earned a BS in Business Administration with a focus on Management Information Systems and Marketing from California State University-Chico.
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