Heather Danh has extensive experience in management and customer service, currently serving as a Manager at Apple since July 2018, where previous roles included Operations Expert and Specialist. Prior to Apple, Heather worked at Dia&Co as a Customer Experience Associate and at The Container Store for several years in various capacities, including Sales Trainer and Visual Sales, demonstrating strong leadership and training skills. Additional experience includes managerial positions at Charlotte Russe and Gap Inc/Old Navy, as well as adjunct teaching roles at multiple universities focusing on English composition and literature. Heather holds a Master of Arts in Teaching from The University of Georgia and a Bachelor of Arts in English from Shorter University.
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