Hector Fermin is currently a Technical Expert at Apple, where they provide exceptional customer service and resolve complex technical issues. They previously served as a Consultation Agent and Advanced Repair Agent at Geek Squad, excelling in technical support and customer satisfaction. Hector's background includes experience at Best Buy as a Customer Experience Specialist and a Sales Associate at Foot Locker, demonstrating a strong commitment to customer engagement and sales performance. Anticipating a degree in Computer Science from CUNY in 2024, Hector is dedicated to advancing in cyber and electronic operations, leveraging their extensive technical expertise across various platforms.
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