Herve Basabose is a Business Analyst at Apple in Cork since September 2020, specializing in process optimization to enhance repair turnaround times and customer satisfaction. Previously, from March 2015 to May 2017, Herve worked in various roles within Apple, including Customer Technical Support, where responsibilities included software troubleshooting and team project management, and in Channel Service and Support for both Retail and AASP, focusing on handling support requests and improving operational processes. Herve holds a BA Hons in Business Law and Human Resources from The University of Wolverhampton, achieved in 2010.
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