Kinjal M. is a Six Sigma Master Black Belt certified professional and Prince2 practitioner, currently serving as the Functional Lead for Process Engineering and Continuous Improvement at Apple. With over 18 years of experience in quality management and continuous improvement across telecom, e-commerce, and technology sectors, Kinjal has successfully led initiatives in customer service, fraud risk management, and operational excellence. Kinjal's prior roles include Deputy Manager Quality at Vodafone and Corporate Quality Manager at Tech Mahindra, further enhancing a robust background in quality strategy and performance optimization.
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