Marco Parra is a Customer Experience Leader at Apple, where they enhance sales through strategic initiatives and oversee indirect leadership in stores. Previously, Marco worked as a Program Administrator at Flex, managing project teams and client relations, and later served as an RTM Analyst and Business Analyst at Lowe's Companies, Inc., leading projects and improving operational processes. Marco holds a Master of Business Administration from EGADE Business School del Tecnológico de Monterrey and a degree in Industrial Engineering from Tecnológico de Monterrey.
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