Michelle Steffens is a People Experience Manager at Apple, bringing extensive customer service expertise from previous roles in retail and legal environments. They served as a Starbucks Team Leader at Target from 2015 to 2016, where they supervised operations and coached team members, and held the position of Guest Service Assistant at Target from 2005 to 2015, focusing on guest relations and team motivation. Additionally, Michelle worked as a Law Clerk at ABC Legal/Mann Bracken LLC from 2008 to 2009, where they prepared legal documents and trained new employees. Michelle earned a Bachelor’s Degree in Communication from San Francisco State University between 2014 and 2016.
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