Applied Systems
Joshua Jones serves as the Strategic Account Customer Support Lead at Applied Systems since April 2024, focusing on technical program oversight, support case analysis, and customer communication. Previous experience includes the role of Implementation Leader at Activision Blizzard, where Joshua managed dashboard implementation and stakeholder engagement. Joshua’s background also encompasses customer service and operations management at Chewy and Experian, with progressive responsibilities in team leadership, compliance, and training across various roles. Educational qualifications consist of a Bachelor's Degree in University Studies from Brigham Young University - Idaho and an Associate's Degree in Communications from Collin College.
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Applied Systems
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Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognized as a pioneer in insurance automation and the innovation leader, Applied is the world’s largest provider of agency and brokerage management systems, serving customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom.