Vinicius Godoy

Vinicius Godoy currently serves as the Leader of Customer Success at Appmax, where responsibilities include leading a team of 14 analysts, managing performance, and developing talent, as well as structuring the customer success area into scalable tiers. Prior experience includes a Senior Customer Success Manager role at Appmax focusing on B2B portfolio management, a Key Account Manager position at Conexa handling strategic accounts such as Azul and SmartFit, and various roles at Santander Brasil and Hospital Felício Rocho related to customer relations and experience. Vinicius is currently pursuing an MBA in Project Management at FGV - Fundação Getulio Vargas, following a bachelor's degree in Advertising and Applied Communication from Centro Universitário de Belo Horizonte.