Kim Keaney is an experienced professional in customer success and consulting with a strong background in cloud solutions and SaaS management. Currently serving as Director of Customer Success Global Practice at Apptio, an IBM Company, since April 2019, Kim has held various leadership positions, including Director of Customer Success for Cloudability SaaS and Senior Pre-Sales Solutions Consultant. Prior experience includes roles at iCare Software, Woodmeister Master Builders, IBM, Dock Square Consultants, Linx Communications, and CompuCom, with a foundational education in Computer Science from Quinnipiac University.
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