Michaelene Sutachan

Michaelene Sutachan is a seasoned professional with extensive experience in customer success, marketing, and performance management. Currently serving as a Senior Customer Success Manager at Apptio, an IBM Company, since October 2019, Michaelene focuses on driving customer outcomes through SaaS solutions for IT operating models. Prior to Apptio, Michaelene worked at Receipt Bank as a Partner Success Consultant, where responsibilities included managing relationships with top-tier franchises and developing adoption strategies in the accounting sector. Michaelene's career also includes roles at Diageo, where significant contributions were made in shopper marketing and business performance management, as well as positions at Morgans Financial Limited and PwC Australia. Academic qualifications include a Bachelor's Degree in Commerce and Economics from UNSW and a Graduate Diploma in Chartered Accounting from Chartered Accountants Australia and New Zealand.