DC

Dana Cassity

Fraud Analyst at Apruvd

Dana Cassity has a diverse work experience spanning various industries. In 2012, Dana worked as an Agent Support Staff at Client Focus LLC, where they were responsible for calling clients and scheduling insurance and financial review appointments. In the same year, Dana also worked as a Dotcom Representative at Safelite AutoGlass, initially handling general sales calls and later promoting to filing insurance claims.

In 2013, Dana worked as a Sales Associate at Yodle for a short period. They then moved on to Aerotek, where they served as a Technical Support for AT&T U-Verse, providing troubleshooting assistance for home phone, TV, and internet services.

In 2015, Dana joined TeleTech as a Hyundai Blue Link and AEN Agent, answering customer calls regarding navigation systems and Blue Link accounts for Hyundai vehicles.

During 2016, Dana started working at Barton Associates Inc. as an Associate Recruiter, focusing on building relationships with medical professionals and placing them in temporary positions. Later that year, Dana joined Apruvd as a Fraud Analyst, responsible for monitoring and investigating potentially fraudulent transactions for various e-commerce merchants.

Throughout their career, Dana has demonstrated strong problem-solving skills, customer service excellence, and an ability to thrive in fast-paced environments.

Dana Cassity attended Mesa Community College from 2014 to 2016, where they earned an Associate of Science (AS) degree in Biology/Biological Sciences, General. After completing their education at Mesa Community College, Dana enrolled at Arizona State University to pursue a Bachelor's Degree in Astrobiology and Biogeosciences. The start and end dates for their time at Arizona State University are not specified.

Links

Previous companies

Aerotek logo
Yodle logo
Barton & Associates, Inc. logo
TTEC logo

Timeline

  • Fraud Analyst

    September, 2016 - present

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