Melissa Dam

Melissa Dam is a seasoned hospitality professional with extensive experience in sales and customer service. Currently a Senior Sales Representative at AptAmigo since February 2021, Melissa previously held the role of Room Operations Voyager at Sheraton Grand Chicago, where responsibilities included resolving discrepancies and addressing customer complaints. Experience at Kellogg Hotel & Conference Center as a Banquet Crew Leader and Bartender involved training staff and addressing customer concerns. Additional roles included Dining Room Supervisor at Boyne Mountain Resort and Front Desk Agent at Courtyard by Marriott, along with starting as a Hostess at First Wok Chinese Restaurant. Melissa earned a Bachelor of Arts in Hospitality Business from Michigan State University in 2019.