Michael Bird CMILT

Michael Bird CMILT is a Senior Manager of Customer Support at Aptean, responsible for overseeing global customer support for the full suite of Paragon products. They have extensive experience in the IT and services industry, previously holding roles such as Manager of Customer Support and Senior Support Consultant at Paragon Software Systems. Michael possesses strong skills in Operations Management, Business Intelligence, and Business Process Improvement, bolstered by a Bachelor of Arts degree in Business Administration with a focus in Marketing from Brunel University. Prior to their time at Paragon, they worked as a Planning Manager at Ekco Packaging from 1995 to 2001.