Seshadri Narayanan is a seasoned professional with extensive expertise in customer experience (CX) solutions, sales, and private equity consulting. Currently serving as VP of CX Solutions and Design at Firstsource since April 2025 and as a Sales and Solution Leader at AptEdge since February 2024, Seshadri drives revenue growth and customer retention through innovative AI-driven products. As a Private Equity Consultant at PEFIRMS, Seshadri provides analytical support for venture fund investments and guides startups in transitioning to cloud infrastructure. Previously, Seshadri held leadership roles at TaskUs and Concentrix, focusing on client technology strategy and delivering multimillion-dollar client solutions. Early career experience includes positions at Dell, Polycom, and Tata Infotech, contributing to significant technological transformations and product marketing strategies. Seshadri holds an MBA in Management from Texas McCombs School of Business.
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