Gilchrist Ludlow is a seasoned professional in operations management and technical support, currently serving as a Senior Operations Manager at Aptos Retail since February 2021. Prior experience at Aptos Retail includes a role as Help Desk Supervisor from March 2008 to October 2018, focusing on managing the inbound call queue. Gilchrist's technical expertise extends to previous positions at Time Warner Cable, IBM, and Warwick Valley Telephone Company, where responsibilities ranged from troubleshooting internet issues to managing user support for various platforms. Educational qualifications include studies in Computer Information Systems from Orange County Community College and a Certificate of Completion in Engineering Tech Prep from Orange Ulster Boces - VOTECH.
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