AQ Services International
Arnold Kuipers is an experienced professional with a diverse background in the floral and lighting industries. As the owner of Helianthus Flowers Storfors since August 2008, Arnold manages all aspects of the business. Concurrently, Arnold has been working as a mystery shopper for AQ Services International since August 2006. Previously, Arnold served as a lighting specialist at Ehrbecker Schiefelbusch from August 1992 to October 2005, focusing on indoor and outdoor lighting solutions. Arnold's educational background includes a degree in electrical and control technology from mbo Groningen, and a degree in floristry from AOC Eelde.
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AQ Services International
AQ Services International is about changing the world of customer service, through our mission: 'Driving Front line Performance'. Founded in 2001, AQ has over 19 years of experience. During this time, we have developed the right set of tools and expertise allowing us to customize solutions for different businesses. We have grown into a multicultural company with global reach and local roots and serve clients across the full spectrum of the service industry on all continents. Measure- We help companies like yours grow by providing actionable insights into your front line. We specialize in mystery shopping and audits to help you understand each part of your business process, and pinpoint performance breakdowns related to your customers or business. Act- We go beyond providing insights, and use data to provide actionable solutions. Based on your companies' insights, we create a personalized action plan to address your toughest business challenges. Through state of the art technology and customizable improvement tools, we take action where needed. Improve- At AQ Services, we make our actions count. Our services have shown to result in higher customer & employee satisfaction, more effective & positive coaching options, reduction of operational downtime, an increase in KPI's and much more. In us, you will find willing partners who are as passionate about your business - from front line to bottom line, from your products and services to your customers - as you are. Office Locations: Singapore | Kuala Lumpur | The Hague | Shanghai