SHIMAA ESSAM

SHIMAA ESSAM is an experienced professional with a diverse background in customer service, content moderation, and data analysis. Currently, SHIMAA serves as a Customer Service Agent, Content Moderator, and Content Reviewer & Editor at Aqarmap.com since December 2018, while also working as a Data Analyst at the Ministry of Communications and Information Technology (MCIT), Egypt since April 2024. Previous roles include Customer Service Representative at SCORE Training Center, Call Center Representative at Resala Charity Organization, and Vice-Head of Marketing as well as Marketing Team Member at the European Association of Geoscientists and Engineers. SHIMAA holds a Bachelor's degree in Chemistry and Geology from Alexandria University, completed in 2016.