Customer Support and Success

The Customer Support and Success team at Aquatic Informatics ensures that clients effectively utilize our software solutions to manage critical water data. They provide technical assistance, onboarding, training, and ongoing support to foster customer satisfaction and drive the successful adoption of tools like Aquarius, WIMS, and Rio. By addressing client needs promptly and facilitating software utilization, this team plays a pivotal role in achieving customer retention and helping users maintain compliance and operational efficiency.