Aquatic Informatics
Andrea Steele is an experienced customer support professional with a strong background in managing technical support teams, currently serving as Senior Manager, Customer Support at Aquatic Informatics since March 2016. Prior experience includes roles at Trimble Inc., where Andrea advanced from Co-op Intern to Business Analyst, overseeing project management and team communication. Earlier experience also encompasses roles at Vancouver Coastal Health and Calgary Herald, complemented by academic credentials including a Diploma in Computer Information Technology from British Columbia Institute of Technology, a Bachelor of Arts in Journalism from the University of King's College, and a Bachelor of Arts (Honours) in English with a focus on Creative Writing from the University of Prince Edward Island.
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Aquatic Informatics
Headquartered in Vancouver BC Canada, Aquatic Informatics has provided software solutions for 20 years that address critical water data management, analytics, and compliance challenges for the rapidly growing water industry. Water monitoring agencies worldwide trust Aquatic Informatics to acquire, process, model, and publish water information in real time. We offer a full range of solutions across the water cycle that drive efficient management of critical water data and information to help protect human health and reduce environmental impact. Aquatic Informatics’ solutions Aquarius, WIMS, and Rio have capabilities in compliance reporting, operations data management, workorder management, real-time time-series monitoring, and advanced analytics and they scale from the smallest utility to nationwide programs supporting thousands of users across the environmental and municipal markets. You can learn more about Aquatic Informatics and our software solutions at https://aquaticinformatics.com. From raindrop to sewer discharge, our interconnected data management platforms drive the efficient management of water information to protect human health and reduce environmental impact. Our brands include AQUARIUS analytics software for natural environments, WaterTrax compliance and electronic reporting tools for municipalities, Linko software for the management of industrial pretreatment; fats, oils and grease, and hauled waste records, and Tokay for backflow prevention and cross-connection control management.