Laura Steffanoni is an experienced retail professional with a strong background in omnichannel management and customer relationship management. Currently serving as Omnichannel & CRM Coordinator at AQUAZZURA since April 2018, Laura has a proven track record of supporting store operations, coaching staff, and analyzing business performance. Prior roles include Sales Supervisor and Assistant Store Manager at Bottega Veneta, where Laura led multiple stores and managed team activities, as well as Store Manager at Devi Kroell and Sales Assistant at CHANEL, focusing on client service excellence and performance monitoring. Laura holds a Master’s degree in Molecular Biology and a Bachelor’s degree in Biology from Università degli Studi di Milano.
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