Eugene Tsang

Eugene Tsang is a skilled IT professional with a Bachelor of Science degree in Computer Networking from Wentworth Institute of Technology. Currently serving as a Service Desk Product Administrator and IT Support Engineer at Aquent since March 2020, Eugene has garnered extensive experience in troubleshooting, technical support, and system administration. Previous roles include IT Helpdesk Intern at CBT Architects, Junior DevOps Systems Administrator Intern at Harvard Medical School, and Engineering and Technology Intern at Comcast, where Eugene contributed to software development and cloud server management. Proficient in ticketing systems, PC configuration, and Agile methodologies, Eugene has a strong background in providing technical support, developing documentation, and implementing solutions for various IT challenges.