Jay M. is an experienced content and technical writer with a strong background in multimedia development, project management, and user experience documentation. Currently serving as a Content PM at Aquent for Microsoft since April 2021, Jay specializes in crafting and refining Quick Answers help topics based on customer input. Previous roles include technical writing and graphics project management at Steyer Associates, contributing to the Office MAX team, and writing for Demand Media. Jay spent a decade at Microsoft, developing documentation for various versions of Internet Explorer and collaborating with product teams. In addition to extensive writing and editing experience, Jay has a background in photography and holds a BFA in Cinema from the University of Bridgeport.
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