Amena Ahmad

Amena Ahmad is a skilled technical support professional with extensive experience in the financial services sector. Currently serving as a Senior Technical Support Officer at Arab Bank since August 2019, Amena provides support for SWIFT products and payment services, utilizing diagnostic tools to troubleshoot technical issues. Previously, Amena held positions as a Technical Support Specialist at Arab Bank, a Mid-Level Technical Support Engineer at Eastnets, and a Technical Support Engineer at Globitel, where responsibilities included managing operational support environments and overseeing system administration. Amena began a career in technology with an internship at Orange and holds a Bachelor of Engineering degree in Electrical, Electronics, and Communications Engineering from Philadelphia University.