Duygu Özkan Bayram

Duygu Özkan Bayram currently serves as the Chief Growth and Analytics Officer at arabam.com since May 2025, drawing upon extensive experience in customer experience, CRM, and data analytics cultivated across several notable companies. Prior roles include serving as the Customer Experience, CRM and Analytics Director at Teknosa from May 2018 to May 2025, and Customer Analytics and Value Management Manager at Odeabank from February 2016 to May 2018. Duygu's expertise encompasses customer data analytics, campaign management, and performance tracking, with significant contributions to CRM strategies and customer loyalty programs at Akbank, Turk Telekom, and TEB. Duygu Özkan Bayram holds advanced degrees in Management Engineering from Istanbul Technical University and Universite de Paris10 Nanterre, as well as an Executive Program certification from Harvard Business School in Disruptive Innovation and Strategy.