Shah Alam 2nd

Shah Alam is an experienced IT professional with a diverse background in technical support roles. Currently serving as an IT Helpdesk Support L2 Engineer at Arachas Corporate Brokers Ltd since January 2022, Shah has previously worked as a System Support Engineer at GridBeyond, where responsibilities included liaising with software teams and providing feedback for system applications. Shah's experience includes roles such as IT Field/Desktop Support Engineer at Ortus - Managed IT & Cloud, IT Field Engineer at Allvotec, and various positions in sound and lighting technology within the entertainment sector. Shah holds a BSc Hons in Music Production from Limerick Institute of Technology, a Higher Diploma in Software Development from the University of Limerick, and a Level 5 qualification in Sound Engineering from Cork College of FET.