ARAG Legal Services UK
Vicky Reynolds-Jones is an experienced professional in the legal services sector, currently serving as the Head of Customer Experience & Insight at ARAG Legal Services UK since January 2025. Previously, Vicky held key positions such as Head of Law Operations at DAS Law from June 2016 to September 2019 and served in multiple roles at DAS UK Group, including Executive Project Lead and Claims Manager from January 2009 to June 2016. Earlier career experience includes Operations Manager at AMICUS LEGAL LIMITED and Assistant Claims Manager at DAS Legal Expenses Insurance, along with a foundation as an Employment Litigator and Legal Advisor at DAS Legal Expenses Insurance from 1999 to 2004. Vicky holds a Legal Practice Course Diploma from the University of the West of England and a Law Degree (LLB Honours) from Swansea University.
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ARAG Legal Services UK
ARAG is a pioneer in legal insurance. Our mission from the very beginning has always been to enable every citizen to be able to assert their legal rights. This pioneering spirit has made us successful throughout the world. We have become experts in developing and advancing the concept of legal expenses insurance with innovative products and services by understanding the many and varied different legal systems that exist. ARAG is proud of its parental independence. This independence provides stability, allows us to plan in the long term and enables us to make our own decisions. We look after the interests of our customers by maintaining this independence. This enables us to be their chosen partner for legal services and protection. As a partner we provide our customers with guidance, advice and security, both now and in the future. We protect both individuals and companies with quality products and services that are suitable for all their needs in the area of legal and assistance insurance