Dayana Johnson

Dayana Johnson is a seasoned professional in logistics and customer relations, currently serving as a Sea Freight Specialist at Aramex since September 2022. Prior experience includes roles at Fusion Shipping Worldwide from February 2020 to September 2022, first as a Customer Success Specialist focusing on corporate clients and later as an Import Documentation Executive, where responsibilities included providing ETA details, coordinating with operational teams, and preparing necessary documentation for customs clearance. Dayana also served as a Customer Relation Executive at Amazon UK from October 2018 to August 2019, where the focus was on customer communication and service. Academic qualifications include a Bachelor of Commerce in Computer Applications from St. Michaels College Cherthala and a certification as a Commercial Logistics Professional from Fusion Academy of Excellence.