Somiah Hakami

Somiah Hakami has a diverse background in customer service and administration, currently serving as a Customer Service Executive in the Back Office at Aramex since October 2020, where responsibilities include managing customer complaints through a CRM system and handling issues within the Transport Authority system. Prior experience includes roles as a Front Line Customer Service Executive and a call center representative, focusing on customer shipments and complaint resolution. Earlier, Somiah worked as an Administrative Assistant at Hamad Studio from September 2019 to August 2020. Educational qualifications include a Bachelor of Home Economics from King AbdulAziz University, completion of the IC3 Program at Prince Fahad Bin Sultan University, and participation in the Tomouh Customer Service and Sales Program through the Prince Khalid Al Faisal Human Enrichment Program.