Cadesha Lambert

Cadesha Lambert is a highly skilled professional with extensive experience in client success, quality assurance, and claims management. Currently serving as a Client Success Administrator at The Arbinger Institute since April 2023, Cadesha has successfully developed strategies that led to a 75% increase in customer retention within six months. In addition to this role, Cadesha participates as a mentee at Us In Technology, focusing on diversifying the technology industry through mentorship. Previous positions include Quality Assurance Analyst and Claims Denial Specialist at Ensemble Health Partners, where Cadesha ensured compliance with industry regulations and managed claim resolutions. Additional experience includes roles as an Appeal Specialist at UHS and Site Coordinator at Lash Group, contributing to claims processing and training documentation.