Nancy Joseph is a Senior Customer Success Manager with over 18 years of experience in the healthcare IT sector, specializing in Electronic Medical Records (EMR) installation and support. Previously, they worked as a Technical Program Manager at Philips Wellcentive from 2016 to 2022 and held various roles at Epic from 2003 to 2016, including Technical Services Engineer. Nancy has a Master's degree in Information Science from Indiana University, where they also served as a Graduate Assistant. They are certified in several Epic applications and have a proven track record of managing complex client relationships and leading large healthcare organizations through integrated implementations.
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