E. Sercan Kılıç

E. Sercan Kılıç has vast experience in customer care and service excellence, working for both Arçelik Hitachi Home Appliances and Arçelik A.Ş. Over the years, Kılıç has proven to be successful in leading teams and implementing global customer care strategies, improving processes, and driving efficiency. With a background in engineering, Kılıç also has experience in supply chain projects and import/export operations.