Ridha Kriaa has extensive experience in the field of IT and customer relationship management, currently serving as the Head of EDI Customer Relationship at ArcelorMittal since September 2003, leading EDI and B2B projects along with the EDI Customer Relationship Team. Previous roles include Head of e-Services, e-Services Manager, and Functional EDI Manager at UsinorStahl GmbH from March 1995 to September 2003, and IT Manager at Saarlux Stahl GmbH from January 1989 to March 2002, where responsibilities included leading a migration from the R/2 to R/3 SAP system. Ridha Kriaa's educational background includes a degree in IT Management from Volkshochschule Reutlingen, Germany, and a diploma in Informatiques de Gestion from Faculté des sciences économiques et de Gestion de Sfax.
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