Shanika Charles

Shanika Charles is a seasoned professional with extensive experience in human resources and technology. Currently serving as the Global Head of HR Digitalisation, Change Management, and Diversity and Inclusion at ArcelorMittal since November 2023, Shanika has also held the position of Global People Technology and Analytics Director at Intrum since April 2022. Prior roles include Director at PwC from July 2018 to June 2022, HRIS Senior Manager at PwC Luxembourg, and various positions within PwC from 2013 to 2016. Earlier experience includes serving as an HR Systems and Data Analyst at dmg media and as an HR Systems Business Partner at Croydon Council. Shanika holds an MSc in Human Resource Management and Organisational Analysis from King's College London, a PhD in Organisational Psychology from Birkbeck, University of London, and a BSc in Business Studies and Law from Middlesex University.