Michael Bundock

Michael Bundock currently serves as the Call Center Analytics and Quality Assurance Manager at Archimedes, a position held since February 2024. Previously, Michael worked at Amazon as a Business Analyst II for over three years and held multiple roles at Innovative Aftermarket Systems, including Senior Business Analyst and Sales Analyst. Additional experience includes positions at Charter Communications as an Operations Analyst, Supervisor of Quality Development, Social Media Supervisor, Quality Development Coordinator, and Sales and Retention Escalation Specialist. Earlier in the career, Michael managed the Network Operations Center at Appia Communications and worked as a Telephone Sales Specialist at Charter Communications. Michael holds a degree from the University of Phoenix.