Priyanka Ghosh

Priyanka Ghosh has a diverse work experience spanning over a decade. Priyanka most recently worked at Archistar.ai as a Customer Success Manager, where they managed a team of 7 Account Managers and oversaw the post-sale process for all customers. Priyanka built relationships with decision-makers and economic buyers, resulting in an 80% increase in cross-selling opportunities and a 50% decrease in customer churn.

Prior to this, Priyanka worked at canibuild as a Senior Account Manager, achieving new sales records and revenue streams. Priyanka secured national and international business opportunities valued at up to $5 million and managed a portfolio of 50+ commercial customer accounts, generating over $5 million in new revenue. Priyanka also established long-term client relationships and conducted research on lead generation and prospecting tools.

Before canibuild, Priyanka held the role of Senior Account Manager at Octomedia, where they achieved a 200% growth in contract value retention and exceeded all company KPIs. Priyanka led high-performance sales teams and developed presentations for C-level executives.

Priyanka also has experience as a Digital Marketing Manager at Indian Support Center Inc, where they worked for a few months in 2021. Prior to that, they were a National Key Account Manager at BIG FM, a Regional Sales Manager at Bennett Coleman and Co. Ltd. (Times Group), and a Regional Sales Manager at Sulekha. At Sulekha, they achieved the Sales Manager of the Year Award and significantly increased referral customers and the new customer pipeline.

Overall, Priyanka Ghosh has a proven track record of success in customer success management, account management, sales, and marketing roles. Priyanka has demonstrated strong leadership skills, the ability to build and maintain client relationships, and a talent for driving revenue growth.

Priyanka Ghosh pursued their education in Mass Communication/Media Studies. Priyanka completed their Bachelor's Degree at Pailan College Of Management and Technology from 2005 to 2008. Following that, they went on to obtain a Master's Degree in the same field from Bhavans College, where they studied from 2008 to 2010. Additionally, Priyanka Ghosh obtained a certification titled "The Fundamentals of Digital Marketing" from Google in February 2021.