Pooja Shah currently serves as a Customer Success Manager at Archon Systems Inc., since May 2022, where Pooja collaborates on the development of onboarding processes and team structures. Previously, Pooja worked as a Technical Support Specialist at Apple, achieving an above 90% customer satisfaction rate while resolving technical inquiries. Pooja's experience also includes a role as a Customer Service Representative at Shoppers Drug Mart and a Financial Analyst position at Reliance Industries Limited. Pooja holds a range of academic qualifications, including being a CFA level III candidate and having cleared CFA level II. Other educational credentials include a Master's degree in Business/Commerce from the University of Mumbai and a postgraduate degree in International Business from St. Clair College.
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